Terms of Service

1. Acceptance of Terms

By accessing the Website or engaging the Services, you agree to these Terms. If you do not agree, do not use the Website or request the Services.

2. Eligibility and Use of the Website

You must provide accurate information and maintain it. You agree not to misuse the Website (including attempting unauthorized access, disruption, or violation of applicable laws).

3. Services, Scope, and Non-Guaranteed Results

The Services are provided based on consultation, training materials, and reasonable efforts. However, outcomes, improvements, and business results are not guaranteed. You are responsible for applying recommendations and managing your organization and decisions.

4. Specified Continuous Services and Prepayment Documentation (Japan)

If you purchase consulting or training that is structured/marketed as “specified continuous services” and includes prepayment to consumers, we will provide required pre-contract and/or contract documentation including our provider identity details, as required by Act on Specified Commercial Transactions, 特定商取引に関する法律.

5. Personal Information and Our Handling

If we collect personal data (for example, for workshop signups, lead forms, or other contact information you provide), we handle it under applicable Japanese privacy requirements with required notices and governance. Our obligations are grounded in Act on the Protection of Personal Information, 個人情報の保護に関する法律.

6. Telecommunications-Related Services, Cookies, and Tracking (Japan)

If the Website uses telecommunications-related services, cookies, or tracking technologies in a way that triggers consent expectations under Japan’s telecom-cookies regime, we will provide transparent notices and an appropriate choice/consent mechanism aligned with Telecommunications Business Act, 電気通信事業法.

7. Fees, Payment Terms, and Billing

Fees, schedules, and payment terms are set out at the time you request the Services and/or in the relevant agreement/invoice. Taxes (including consumption tax where applicable) will be handled in accordance with the transaction documents.

8. Cancellation, Rescheduling, and Refunds

Cancellation and refund policies (including deadlines and any non-refundable charges) are described in the applicable agreement or booking flow. Where permitted by law, we may retain fees for work already performed or reserved resources.

9. Intellectual Property

All materials provided by us (including templates, documents, and training content) are owned by us or our licensors unless otherwise stated. You may not copy, distribute, or create derivative works except as expressly permitted.

10. Limitation of Liability

To the maximum extent permitted by applicable law, leaderexecuti.quest and our officers, directors, employees, and contractors will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits or data arising out of or related to your use of the Website or the Services.

Our total liability for any claim arising from these Terms will not exceed the fees actually paid by you for the relevant Services in the applicable agreement period, except where such limitation is prohibited by applicable law.

11. Disclaimer

The Website and Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, except as required by law.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on the Website with an updated effective date. Continued use of the Website after changes means you accept the updated Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Japan. Any disputes will be subject to the exclusive or applicable jurisdiction determined under Japanese law and the relevant contract documents.